Terms of service
Terms of Service
Overview
This website is operated by 7 Stars Candle Co. Throughout the site, the terms “we,” “us,” and “our” refer to 7 Stars Candle Co. By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
By accessing or using any part of this website, you agree to these Terms of Service. If you do not agree to all terms and conditions stated here, you may not access the website or use our services.
Products & Services
7 Stars Candle Co offers candles, spiritual products, ritual items, altar products, and related goods.
Many of our products are custom printed, made-to-order, or prepared specifically for each customer. Due to the nature of our products, slight variations in color, placement, printing, wax appearance, or finish may occur and are not considered defects.
We reserve the right to modify or discontinue products at any time without notice.
No Spiritual Guarantees
Products sold by 7 Stars Candle Co are intended for personal, spiritual, decorative, or religious use only.
We do not guarantee specific spiritual, emotional, financial, romantic, magical, or ritual outcomes from the use of any product sold on this website.
Any information provided on this website, social media, packaging, or promotional materials is for informational and entertainment purposes only and should not be considered medical, psychological, legal, or professional advice.
Return Policy
All sales are final.
Because our candles and products are printed and prepared to order, we do not accept returns, exchanges, or cancellations once an order has been placed.
If an item arrives damaged during transit, customers must contact us within 48 hours of delivery with:
- Photographs of the damaged item
- Photographs of the shipping package
- Evidence of shipping damage
Failure to follow these requirements may result in denial of the damage claim.
Shipping & Processing
Processing times may vary depending on order volume and product availability.
7 Stars Candle Co is not responsible for shipping delays caused by postal carriers, weather conditions, customs delays, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout.
Candle Safety Disclaimer
Candles should always be burned responsibly and attended at all times.
By purchasing from 7 Stars Candle Co, you acknowledge that improper candle use may present fire hazards and agree to use products responsibly.
We are not liable for damages, injuries, or losses resulting from misuse, neglect, or improper handling of our products.
Intellectual Property
All content on this website — including logos, product designs, photographs, artwork, labels, branding, graphics, text, and product concepts — is the intellectual property of 7 Stars Candle Co and may not be copied, reproduced, distributed, or used without written permission.
Unauthorized use of our intellectual property may result in legal action.
Limitation of Liability
7 Stars Candle Co shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our products or website.
All products are used at the customer’s own discretion and risk.
Right to Refuse Service
We reserve the right to refuse service, cancel orders, or limit sales to any individual or entity at our discretion.
Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
Continued use of this website following any changes constitutes acceptance of those changes.
Contact Information
Questions regarding these Terms of Service may be directed to:
7 Stars Candle Co
support@7starscandleco.com